What does a project cost?+
Every project is scoped and quoted fixed-price after a free discovery conversation. You'll know the number before anything is built. Already-built platforms are quoted as a setup plus monthly run cost instead of a build price, and ongoing care is a simple monthly retainer.
How fast can we start?+
Send the brief today and you'll hear back within 24 hours. Discovery usually happens the same week; tell us the timeline you need and we'll be straight about whether it's possible.
Do I have to start from zero?+
Not always. Several lab platforms are offered white-label: dispatch, emergency response, clinical documentation, storefronts. You bring the brand; the system already works.
Do you only work in Puerto Rico?+
No. The lab is remote-first and works across US time zones, in English and Español. Being PR-based just means your money supports local tech.
How does ownership work?+
Most clients want to be hands-off: the lab builds, hosts, and operates the service, and you own your data, your brand, and your content. If your project calls for a full source-code transfer, that's arranged in the terms; ownership and responsibilities are always written down and agreed before anything is built.
Can you take over something that already exists?+
Yes. Before the lab there were twenty-plus years of IT: networks, infrastructure, security audits, incident response. Inheriting a system nobody wants to touch is familiar territory. It gets documented, secured, and made boring, in the good way.
What happens after launch?+
The lab stays reachable. Most projects come back with a next chapter: support, new features, growth. The person who built it is the person who answers.